Privacy Policy

Effective Date: April 28, 2026

1. Introduction

Marathon Care Services LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website marathon-care-services.com (the "Site"), use our services, or communicate with us.

By using our Site or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site and services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Messages and inquiries submitted through our contact form

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver and manage our home health care services
• To send promotional communications, updates, and service information (with your consent)
• To improve our website and services
• To comply with legal obligations

4. SMS/Text Messaging Policy

If you opt in to receive SMS/MMS messages from Marathon Care Services LLC, you consent to receive recurring marketing, promotional, and customer care text messages sent using an automated telephone dialing system (ATDS). These messages may include offers, updates, alerts, and information about our products and services.

• Message Frequency: Message frequency varies; you may receive up to 4 messages per month.
• Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan.
• Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message.
• Help: For assistance, reply HELP to any message or email us at jasmine@marathon-care-services.com.
• Consent Not Required: Consent to receive SMS messages is NOT a condition of purchasing any goods or services from Marathon Care Services LLC.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and delivering our services, subject to confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage. You may control cookie settings through your browser preferences.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete it.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Marathon Care Services LLC
6545 Market Avenue North, 100
North Canton, Ohio 44721
Email: jasmine@marathon-care-services.com